DELIVERY EDITION

Prepare Your Home to Stand Out

Delivery Notes

This part is the seller’s. You ask; they decide. Your side — what you bring and how you market it — is in the Blueprint, along with negotiation.

Picks up straight from the Discovery Transition (“…starting with building a plan to make your home stand out. And I mean with you.”). Don’t say it twice — go straight to the preparation work.

Throughout Part 1: if an item is already on their list, confirm it and skip that section.

Timing: full script ≈ 16–20 minutes with their answers; spine only ≈ 11–14. Most of the time here is theirs — it’s a question step. Every spoken line is tagged [Spine] (always say it) or [If needed] (use it when this house or this seller calls for it).

Clock rule: note the time when you start. Not at Staging by minute 9 → spine only for the rest of the step.

Part 1 · Preparation

Standout-Preparation

Let’s start with the preparation work. Some sellers do a lot before listing, others very little; both work fine. There’s no right answer, only what’s right for you.

Standout -Their List

Standout-their Lists

Most sellers already have a list going. What’s on yours?

If they said in Discovery they’ve already started (decluttering, packing, repairs), open with: “You mentioned you’ve already started on (their answer) — what else is on your list?”

Standout-their Lists-Else

Good — what else?

Ask once, after they’ve finished. It almost always surfaces one more — and everything on their own list is work they’ve already agreed to pay for.

If they didn’t mention a repair you saw on the tour, add it here — one or two, the ones a buyer’s inspector would write down. If their list covered it, skip this line.

Standout-Noticed

If needed (One / Two) more I noticed on the tour — the (sticking door / dripping tap). Want me to send someone I trust, or would you rather handle it yourself?

Standout-Pre-Inspection

Beyond what we can see — some sellers like to get ahead of surprises with a pre-inspection; others prefer to wait and see what a buyer finds. Which sounds more like you?

Standout-Designer

I work with a designer — Schulamit. I’ll have her come by for an hour, on me. Ask her anything: what to change, what to leave alone. Want me to set it up?

Standout-Paint

Of everything you could do before listing, paint usually gives the best return for the money. Is that something you’d be open to?

If no

No problem — noted.

If partial

Great — which rooms?

If yes

Great — touch-ups, a few key rooms, or the whole house?

Standout-Declutter

Standout-Declutter-packing

Buyers open closets and cabinets, and closets photograph best about half full. The more we can pack now, the bigger every room photographs. Can you start packing the non-essentials now — before we photograph — so the rooms show at their biggest?

Standout-Declutter-no cost

If needed This one doesn’t cost you a dollar — it's packing you'll do for the move anyway, just earlier.

Standout-Staging

Standout-staging-staging

How do you want the house to look in the photos — with staging furniture, or the way it looks today? Full staging, partial?

Standout-staging-cost

And so you know up front: the stager’s consultation is on me.

Say who pays before they wonder — the callback later says “I bring the stager.” If they told you they’re moving out before listing, ask: “Will the house be empty when we photograph?” An empty house changes the staging plan.

Standout-Off-Limits

Before we pick the photo date — is there anything you don’t want me to move, touch, or change? Religious items, family treasures, the home office, kids’ rooms during the school year — anything like that. Tell me now and I’ll make sure it stays exactly as it is.

Standout-Photography

Based on what you told me about the light in the (living room / kitchen), I’m thinking we shoot (day / time). Does that work, or is there a better window in your schedule?

Locking in the photo date also locks in our prep deadline — everything we’ve just discussed needs to be ready by then.

Standout-Callback

CALLBACK — use only if their “taken care of” answer is about preparation (peace of mind, no hassle)

Jane, this is the part that answers what you said — ⟨their words⟩. You make the calls; I handle the rest. I bring the designer and the stager, I line up the trades, and I keep it on schedule. Your only job is to live in the house.

Part 2 · Read-back & Timeline

Standout-Read Back

Let me read back what I’m taking away.

Yours: (item one) by (their date), (item two) by (their date). Packing the non-essentials started by (date). Plus the pre-listing forms we talked about on the tour.

Mine: (Pre-inspection booked for the 6th / No pre-inspection for now). (Designer) walks through (Tuesday). Stager (Friday) for a partial.

If they’re still interviewing agents, open “Mine” with: “Assuming we’re working together, here’s what I’d set in motion Monday —”

And I won’t touch: (the office desk, the piano, the nursery).

Standout-Timeline

Everything needs to be ready by (Thursday the 14th at 10) — that’s the photo date.

And all of it points at one thing: on (the 14th), buyers see (their answer to the walkthrough’s emotion question — what they’ll miss most) for the first time. That’s what we’re protecting.

If they’ve already told you why and when they’re moving, use that instead: “…all of it points at (you being in the new place by June).”

Did I get any of that wrong?

Standout-Working Notes

I'll write this up as our preparation plan — prioritized and scheduled — and send it over tomorrow. This is the first step toward the strongest offer. Is text or email better for you?

If they told you text or email in Discovery, don’t re-ask — confirm it: “I’ll text it to you tomorrow, like you said.” If it didn’t come up, ask as written.

Standout-Transition

Standout-Transition-checkpoint

(Pause) That’s our preparation plan. If everything I show you fits well, is there anything else you’d need to see before deciding who to work with?

Standout-Transition-spouse

(If only one of them answers)

“And for you, (name)?”

Standout-Transition-something

(If they name something)

“Good — I’ll make sure you see that before we finish.”

Standout-Transition-nothing

(If nothing)

“Good — then let’s see if it fits.”

Standout-Transition-blueprint

Here it is: the Pinnacle Blueprint — exactly how I’ll sell your home.