Standout-Preparation
Let’s start with the preparation work. Some sellers do a lot before listing, others very little; both work fine. There’s no right answer, only what’s right for you.
Standout -Their List
Standout-their Lists
Most sellers already have a list going. What’s on yours?
If they said in Discovery they’ve already started (decluttering, packing, repairs), open with: “You mentioned you’ve already started on (their answer) — what else is on your list?”
Standout-their Lists-Else
Ask once, after they’ve finished. It almost always surfaces one more — and everything on their own list is work they’ve already agreed to pay for.
If they didn’t mention a repair you saw on the tour, add it here — one or two, the ones a buyer’s inspector would write down. If their list covered it, skip this line.
Standout-Noticed
If needed (One / Two) more I noticed on the tour — the (sticking door / dripping tap). Want me to send someone I trust, or would you rather handle it yourself?
Standout-Pre-Inspection
Beyond what we can see — some sellers like to get ahead of surprises with a pre-inspection; others prefer to wait and see what a buyer finds. Which sounds more like you?
Standout-Designer
I work with a designer — Schulamit. I’ll have her come by for an hour, on me. Ask her anything: what to change, what to leave alone. Want me to set it up?
Standout-Paint
Of everything you could do before listing, paint usually gives the best return for the money. Is that something you’d be open to?
If no
If partial
If yes
Great — touch-ups, a few key rooms, or the whole house?
Standout-Declutter
Standout-Declutter-packing
Buyers open closets and cabinets, and closets photograph best about half full. The more we can pack now, the bigger every room photographs. Can you start packing the non-essentials now — before we photograph — so the rooms show at their biggest?
Standout-Declutter-no cost
If needed This one doesn’t cost you a dollar — it's packing you'll do for the move anyway, just earlier.
Standout-Staging
Standout-staging-staging
How do you want the house to look in the photos — with staging furniture, or the way it looks today? Full staging, partial?
Standout-staging-cost
And so you know up front: the stager’s consultation is on me.
Say who pays before they wonder — the callback later says “I bring the stager.” If they told you they’re moving out before listing, ask: “Will the house be empty when we photograph?” An empty house changes the staging plan.
Standout-Off-Limits
Before we pick the photo date — is there anything you don’t want me to move, touch, or change? Religious items, family treasures, the home office, kids’ rooms during the school year — anything like that. Tell me now and I’ll make sure it stays exactly as it is.
Standout-Photography
Based on what you told me about the light in the (living room / kitchen), I’m thinking we shoot (day / time). Does that work, or is there a better window in your schedule?
Locking in the photo date also locks in our prep deadline — everything we’ve just discussed needs to be ready by then.
Standout-Callback
CALLBACK — use only if their “taken care of” answer is about preparation (peace of mind, no hassle)
Jane, this is the part that answers what you said — ⟨their words⟩. You make the calls; I handle the rest. I bring the designer and the stager, I line up the trades, and I keep it on schedule. Your only job is to live in the house.